Cookie Policy
Last updated: January 2025
1. What Are Cookies
Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide a better, more personalized user experience.
Cookies contain information about your use of our website and can help us recognize you when you return to our site, remember your preferences, and provide you with a tailored experience.
2. How We Use Cookies
We use cookies to:
- Enable essential website functionality and security features
- Remember your preferences and settings
- Analyze how our website is used and improve its performance
- Provide personalized content and recommendations
- Deliver relevant advertisements and measure their effectiveness
- Ensure our beauty intelligence widgets function properly
3. Types of Cookies We Use
We use four main categories of cookies on our website:
- Essential Cookies: Necessary for basic website functionality
- Analytics Cookies: Help us understand website usage and performance
- Functional Cookies: Enable enhanced features and personalization
- Marketing Cookies: Used for advertising and tracking campaign effectiveness
4. Essential Cookies
Essential cookies are necessary for our website to function properly. These cookies enable core functionality such as security, network management, and accessibility. Without these cookies, services you have asked for cannot be provided.
Examples include:
- Authentication and login status
- Security and anti-fraud measures
- Website load balancing
- Cookie consent preferences
- Language and region settings
These cookies cannot be disabled as they are essential for the website to function.
5. Analytics Cookies
Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website's performance and user experience.
We may use:
- Google Analytics to track website usage patterns
- Performance monitoring tools to identify technical issues
- Heat mapping tools to understand user behavior
- A/B testing platforms to optimize content
This information includes pages visited, time spent on the site, bounce rates, and user flow patterns. All data is collected anonymously and cannot be used to identify individual users.
6. Marketing Cookies
Marketing cookies are used to deliver personalized advertisements and track the effectiveness of our marketing campaigns. These cookies may be set by us or our advertising partners.
These cookies help us:
- Show relevant advertisements based on your interests
- Limit the number of times you see the same ad
- Measure the effectiveness of advertising campaigns
- Understand which marketing channels drive traffic to our site
- Provide personalized content recommendations
7. Functional Cookies
Functional cookies enable enhanced functionality and personalization features. While not essential for basic website operation, they significantly improve your user experience.
These include:
- Remembering your cosmetic preferences and skin type
- Maintaining chat session information
- Storing form data temporarily
- Personalizing widget appearance and behavior
- Enabling social media sharing features
8. Third-Party Cookies
Some cookies on our site are set by third-party services that appear on our pages. We work with trusted partners to enhance your experience:
- Google Analytics: For website analytics and performance monitoring
- Social Media Platforms: For social sharing and login functionality
- Advertising Networks: For delivering relevant advertisements
- Customer Support Tools: For live chat and support features
- Content Delivery Networks: For faster page loading
These third parties may use the information they collect through their cookies for their own purposes, in accordance with their respective privacy policies.
9. Managing Your Cookie Preferences
You have full control over the cookies we use on our website. You can manage your preferences in several ways:
Our Cookie Preference Center
Use our cookie preference center to easily manage which types of cookies you allow. You can:
- Accept or reject different categories of cookies
- Change your preferences at any time
- View detailed information about each cookie type
10. Browser Settings
You can also control cookies through your web browser settings. Most browsers allow you to:
- View and delete cookies
- Block cookies from specific websites
- Block third-party cookies
- Clear all cookies when you close the browser
- Set up notifications when cookies are being sent
Browser-specific instructions:
Please note that disabling certain cookies may affect your ability to use some features of our website.
11. Cookie Consent
When you first visit our website, we will ask for your consent to use cookies that are not essential for the website's operation. Your consent is:
- Freely given: You can choose which cookies to accept
- Specific: Separate consent for different cookie categories
- Informed: Clear information about what each cookie type does
- Withdrawable: You can change your mind at any time
We will remember your choice for up to 12 months, after which we will ask for your consent again to ensure your preferences are up to date.
12. Data Retention
Different cookies have different retention periods:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain for a set period (typically 30 days to 2 years)
- Consent cookies: Stored for 12 months
- Analytics cookies: Typically stored for 2 years maximum
13. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you of significant changes through our website or other appropriate means
- Ask for renewed consent if required by law
We encourage you to review this policy periodically to stay informed about our use of cookies.
14. Contact Information
If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us:
- Email: support@wewell.app
- Website: Contact Form
- Address: Wewell s.r.o. (ID: 54448506), Veterná 8760/43 917 01 Trnava, Slovakia
For data protection matters specifically, you can also contact our Data Protection Officer at the email address above.